Our Caregivers
Caregiver Screening, Hiring, Training and Client Care Management
Bringing a caregiver into your home is a big decision. The process of matching the right caregiver to the right client is one of the most important aspects of home care. Our caregivers are at the very core of our success. Great caregivers provide great care, and our thorough process at Secure Home Care not only focuses on the caregiver’s experience, training and attributes, but whether or not they are a compatible match for each client's needs and preferences.
Each Secure Home Care caregiver goes through a rigorous hiring, screening, and training process before they are placed with a client. this includes training in identifying and reporting changes in service needs and health conditions. Many of our caregivers are CNA’s or HHA, and for those who are not, we require at least 2 years of experience as a home care provider.
Prior to beginning care, we perfom a thorough evaluation and assessment to determine client needs and other care requirements. Based on this assessment, A care plan is developed Each care plan can be expanded or scaled back based on the needs of the client and family. A Secure Home Care representative will make periodic visits to the home to seek input from the client and family members regarding the care plan and the quality of care.
Phone support services are available 24/7, with a manager on duty at all times to support our clients, families and caregivers.
Each Secure Home Care caregiver goes through a rigorous hiring, screening, and training process before they are placed with a client. this includes training in identifying and reporting changes in service needs and health conditions. Many of our caregivers are CNA’s or HHA, and for those who are not, we require at least 2 years of experience as a home care provider.
Prior to beginning care, we perfom a thorough evaluation and assessment to determine client needs and other care requirements. Based on this assessment, A care plan is developed Each care plan can be expanded or scaled back based on the needs of the client and family. A Secure Home Care representative will make periodic visits to the home to seek input from the client and family members regarding the care plan and the quality of care.
Phone support services are available 24/7, with a manager on duty at all times to support our clients, families and caregivers.
Hiring and Screening
- A minimum of 2-5 years experience as a home care provider
- A valid Driver’s License, Passport, or Government Issued ID card
- Verification of Social Security number and identification
- At least 3 Professional References are required and verified
- Competency exams on senior care situations are given to all caregivers upon hire
- Assessment of personality and attitude in senior care situations
- Nationwide Criminal background check
- Motor Vehicle Department check of driving record
- Nurse Registry and Employability Check
Caregiver Orientation Topics and Procedures
- Review of Secure Home Care policies, procedures and expectations
- Elder abuse education and reporting policies
- Caregiver hygiene, grooming and dress code policies
- Drug, Alcohol, Tobacco workplace policies
- Sexual Harassment Zero Tolerance policy
- Caregiver Health Screen
- Employee Safe Working Practices
- Affirmative Action / Equal Employment
- Privacy and Confidentility
- Driver Evaluation/Training / Insurance
Set Appointment Today for Free Assessment!
Call us today or book appointment online, We can sit down with you at your home or other convenient location, or can discuss over the phone or by Zoom.